Return/Exchange Policy

Returns:

Items may be returned for a full refund within 21 days of the original ship date. Items must be in the same condition they were received in; unworn, unwashed, and with tags attached (if applicable).

Original shipping costs are non-refundable.

Returns are free and can be completed by Canada Post.

Only regular priced items may be returned. All sale items are final sale.

*Returns and exchanges will not be available on any preorders*

Exchanges:

Items may be exchanged (size or color) for another item of equal value within 21 days of the original ship date. Items must be in the same condition they were received in; unworn, unwashed, and with tags attached (if applicable).

Original shipping costs are non-refundable.

Exchanges are free and can be completed by Canada Post.

Only regular priced items may be exchanged. All sale items are final sale.

*Returns and exchanges will not be available on any preorders*

How to Return/Exchange your order

Email us at hello@alchemelife.com with the subject of “Return” or “Exchange”

Please state order # and reason for return.

We will be in contact with you with our easy-to-follow instructions.